THE THRILL EXCHANGE PROTOCOL
EASY RETURNS. EASY EXCHANGES.
We back every piece we ship. If it's not right, we make it right.
RETURN WINDOW
7 days from delivery. That's your window. Don't miss it.
WHAT QUALIFIES
- ✓ Wrong size delivered
- ✓ Defective print or compromised stitching
- ✓ Incorrect item shipped
- ✓ Item damaged in transit
HOW TO INITIATE
- 01. Email thrillcc@gmail.com with your order number and a photo.
- 02. Our team responds within 24 hours.
- 03. We arrange a reverse pickup. No courier hassle on your end.
- 04. Replacement ships within 48 hours of receiving the return.
EXCHANGE PROTOCOL
Prefer a different size or colorway? We'll swap it. Subject to stock availability at time of exchange request.
WHAT DOESN'T QUALIFY
- ✗ General change of mind after 7 days
- ✗ Wash damage from incorrect care
- ✗ Items modified or worn beyond try-on
REFUND TIMELINE
If a replacement isn't available: full refund to original payment method within 5-7 business days.
CONTACT: thrillcc@gmail.com | +91 7672003100